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Service Casualty Offices serve family members. Each Military Department maintains a service casualty office. The Department of State does the same for civilians. The officials in these offices serve as the primary liaisons for families concerning personnel recovery and accounting. Full-time civilians who have worked this issue for many years and are experienced and knowledgeable help answer family member questions. Military officials also assist and help explain the methods used to account for families' missing loved ones. Each office dedicates for family use the following addresses and telephone numbers:
Headquarters U.S. Marine Corps
Department of State |
Department of the Army