If you are seeking information about a missing family member, you may contact the service casualty office for the branch of service of your missing loved one.
If you are not the next of kin of a missing service member and would like to obtain JPAC case information, files or records, a Freedom of Information Act request is required. Please note that JPAC is not a central repository for historical information or personnel records. We, like other researchers, obtain our records from the National Archives, applicable service personnel archives, service historical resources, archived media, and other public activities. However, the historical information that we have gathered in support of a case may be requested via the Freedom of Information Act.
If your request pertains to a case that is being actively investigated or recovered, please be aware that those materials cannot be released in their entirety and are subject to exemptions from release under both Freedom of Information Act Legislation and the McCain Bill. More information about the FOIA process as it relates to the POW/MIA issue is available through the Defense Prisoner of War/Missing Personnel Office.
To submit a Freedom of Information Act (FOIA) request, please fill out the FOIA Request Form. You may submit the completed form by printing it and mailing or faxing it to JPAC.
The Joint POW/MIA Accounting Command
Attn: Deputy to the Commander for External Relations and
310 Worchester Avenue, Bldg. 45
JBPHH, Hawaii 96853-5530
By Fax: (808) 448-1978
Requests should be as specific as possible. If you know them, include the dates, titles, authors and addresses for documents and letters you are seeking.